Excelsior College recognizes those who serve as the “backbone” on Administrative Professionals’ Day

Administrative Professionals’ Day celebrates employees who work behind the scenes, operating and making companies across the nation thrive.  Excelsior College’s administrative staff is considered to be the “backbone” and support system for the institution.  The administrative staff supports the College’s student, faculty and staff population at all times.  As a distance learning institution, Excelsior’s students rely heavily on effective communication from the administrative staff to satisfy their needs and inquiries.  Today, Excelsior College recognizes several administrative staff members in this interview about their experiences in their supportive roles.

 

Ashley Thompson

Ashley Thompson works as an administrative assistant in the School of Nursing at Excelsior College.

Life: How did you first start working as an administrative professional?

Thompson: My parents are both familiar with the College and told me about all the great opportunities that Excelsior has to offer their employees.  I was intrigued, so I went on to the website and scrolled through numerous job openings by the College.  The administrative assistant position seemed to fit with my degree level at the time, and here I am!

Life: What do you enjoy most about your job?

Thompson: What I enjoy most about my position in particular is that I work for the VBSN grant, which encompasses different involvement from different departments all over the College.  This has given me the opportunity to meet new people and help collaborate on different ideas and topics.

Life: What is the most meaningful experience you’ve had thus far working as an administrative professional?

Thompson: I would have to say that one of the most meaningful experiences came from an encounter with a student.  I can think of one student in particular who if I ever get the chance to meet, I would hug her.  (She told me that she is the hugging type, so I think she would be just fine with that!)  Her sweet words, and her appreciation towards the individuals who have helped her at the College are both inspiring and encouraging.

 

Tracy Bossert is an administrative assistant for Excelsior’s Office of Student and Faculty Services.

Life: How did you first start working as an administrative assistant?

Bossert: I started working as an administrative assistant back in 2000 at SEFCU for the executives.  It’s funny because I interviewed on a Friday, the 13th of October, and 7 years later I was still there but in different departments learning different aspects of how a credit union runs.  After spending some time as a stay at home mom to my daughter, I started here at Excelsior as a temporary employee in March 2015 and I am still happily working in the Office of Student and Faculty Services.

Life: What do you enjoy most about your job?

Bossert: Learning new things and being given the chance to tackle new tasks and the experience the job is giving me.  I believe it is helping me grow both as a person and as a professional.

Life: What is the most meaningful experience you’ve had thus far working as an administrative assistant?

Bossert: It has to be here at Excelsior, my coworkers and supervisors truly are like a family.  The support you get from your team gives you the ability and desire to give back the best you can.

 

SusanWheeler

Susan Wheeler is an administrative assistant for the School of Health Sciences at Excelsior College.

Life: How did you first start working as an Administrative Assistant?

Wheeler: I have been at Excelsior College as an administrative assistant in the School of Health Sciences for nearly three years; before this I worked as an office assistant for a parish church of the Roman Catholic Diocese of Albany.  I came to this career after a career in publications, and I am glad I did.

Life: What do you enjoy most about your job?

Wheeler: In the School of Health Sciences, I have many responsibilities but my primary role is supporting the School’s dean, Debbie Sopczyk, our academic advising team, and of course, our students.  I really enjoy all aspects of the position!  The School of Health Sciences is undertaking new academic programming, such as vertical career pathways; full developmental advising and more.  It is great to be a supportive and productive part of this.

Life: What is the most meaningful experience you’ve had thus far working as an administrative assistant?

Wheeler: When I review each day on the job, I usually find a meaningful takeaway; relating just one is challenging!  I’d like to share that I was asked to be part of the hiring committee when the School of Health Sciences was growing its academic advising team.  As part of this committee, I was able to contribute in a meaningful way to both our Health Sciences team and our students, as our academic advising team is crucial to our students’ success.  Serving on the committee also gave me the opportunity to interact in new ways with others within the unit, and polish skills that are not tapped in the day-to-day.  This experience was meaningful and a great learning experience for me.

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